Job Description

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Position Summary

The Administrative Assistant supports the General Manager of Gaming Operations.

Supervision Exercised

Reports to the General Manager of Gaming Operations

Major Duties and Responsibilities

• Provides advanced administrative support by overseeing the daily operations of the Casino through professional, ethical business practices.

• Performs routine administrative responsibilities such as drafting correspondence, scheduling appointments, meetings, conferences, travel and organizing and maintaining paper and electronic files.

• Ensures operation of equipment by completing preventive maintenance requirement; calling for repairs; maintaining equipment/supplies inventories; evaluating new equipment and techniques.

• Resolves routine administrative issues and answers inquiries concerning patron disputes and departmental issues.

• Accepts, screens, and routes telephone calls as necessary.

• Acts as a liaison with other departments and Sandia Tribal Gaming Commission on basic administrative and/or operational matters.

• Reviews, and proofreads correspondence, reports, and Internal Controls for accuracy and syntax.

• Sorts, opens and distributes mail; sends and retrieves facsimiles.

• Maintains employees' work schedules in Unifocus.

• Replies to E-Surveys submitted through Unifocus.

• Maintains employees' time card information in KRONOS.

• Attends various executive-level meetings and transcribes minutes.

• Uses the Internet to research information for assigned projects.

• Coordinates and manages special projects with vendors.

• Performs additional duties and responsibilities as assigned

Secondary Duties and Responsibilities

Knowledge, Skills and Abilities

• Ability to type 55 wpm accurately.

• Ability to operate a multi-line telephone system.

• Ability to understand and carry out oral instructions.

• Ability to interact effectively with the general public and Casino staff.

• Ability to file, use a computer and standard office machine equipment.

• Ability to work efficiently and accurately in an atmosphere of frequent interruptions.

• Ability to exercise tact, courtesy, and initiative in handling routine problems.

• Knowledge of office practices and procedures, Business English, math and spelling.

• Advanced knowledge of Windows and Microsoft Office Suite including Outlook, Word, and Excel.

• Ability to produce a range of documents accurately.

• Ability to exercise sound personal management practices and exhibits a strong motivational commitment to the organization.

• Ability to work odd and unusual hours, including weekends and overtime.

• Ability to make judgments/referrals and decisions regarding customer and employee conflicts.

Minimum Qualifications, Education and Experience

Required:

• High School Diploma, GED certification or equivalent.

• One (1) year experience in an increasingly responsible position in an office/clerical management position.

• Must be at least 21 years of age.

• Must possess and maintain a valid, unrestricted New Mexico Driver's License.

Preferred:

• Certification in Executive Secretarial Studies, Business Management or related field.

Licensing Status

• Must be able to obtain and maintain the required Gaming License.

• Will require a post-offer, pre-employment and random drug screening.

Working Conditions

• Work performed indoors.

• Work hours subject to change with overtime work required.

• Must be able to work long hours under stressful conditions.

• Subject to hazards, which may cause personal bodily harm: smoke, common colds, influenza, dust, odors, and elevated noise levels

• Tasks may be performed on uneven, inclined, hard, and soft-carpeted floors, cement structures, and surfaces.

• Duties may involve walking, standing for long periods, sitting, and crouching.

• Specific required movements include the following:

• Trunk-bend, twist, rotate, push, pull, and carry
• Arms-reach, carry, push, pull, lift, twist, and rotate
• Legs-lift, push, pull, twist, and rotate
• Hands-grasp, manipulates, bilateral coordination, eye, and hand coordination, overall and finger dexterity.

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